FREQUENTLY ASKED QUESTIONS


WHAT IS HI-SOFT™?

HI-SOFT™ Salted Caramel Chews, from the makers of HI-CHEW®, feature a rich, buttery caramel base with a touch of sea salt for a harmonious sweet-salty balance. Originating in Japan, HI-SOFT™ has been a popular treat as caramels were one of Morinaga’s first product introductions.

WHERE CAN I FIND HI-SOFT™?

HI-SOFT™ is available for purchase online via our website. To find stores that carry HI-SOFT™ products near you, check out the Where to Buy section. We suggest contacting the store prior to visiting as we cannot guarantee the availability of the product.

IS HI-SOFT™ GLUTEN-FREE?

No, HI-SOFT™ Salted Caramel Chews are NOT gluten-free.

WHAT ALLERGENS ARE CONTAINED IN HI-SOFT™?

HI-SOFT™ contains milk, coconut, wheat, and soybeans. HI-SOFT™ may also contain peanuts and other tree nuts.

DOES HI-SOFT™ CONTAIN NUTS?

Yes, HI-SOFT™ is currently manufactured in peanut facilities and may contain peanuts and other tree nuts.

HAVE A QUESTION THAT IS NOT ANSWERED HERE?

Contact our customer service team by sending us your inquiry on our contact page.